Ruben Amorim, Manchester United’s head coach, has paid an emotional tribute to Kath Phipps, the club’s beloved receptionist, who passed away this week at the age of 85.
A cornerstone of the United family for over five decades, Phipps left an indelible mark on the club, embodying its spirit and values.
Kath Phipps began her journey with Manchester United shortly after the club’s historic European Cup triumph in 1968. Starting as a switchboard operator, she became a cherished figure at Old Trafford and Carrington, where her warmth, professionalism, and unwavering dedication touched the lives of countless players, staff, and fans.
Reflecting on Phipps’ legacy, Ruben Amorim shared heartfelt memories during a press conference. Despite having joined United recently, Amorim recalled his first encounter with Kath during a week-long internship at Carrington in 2017 when José Mourinho was at the helm. “It’s a sad day for everyone here,” Amorim said. “Kath represents everything about Manchester United—friendly, professional, and always taking care of everyone. She truly was the heart of this club.”
Amorim noted the profound impact Phipps had on those around her, emphasizing how her kindness and dedication reflected the essence of Manchester United. He highlighted Darren Fletcher’s heartfelt words about Phipps, underscoring her vital role in fostering the club’s familial atmosphere.
Phipps wasn’t just a receptionist; she was a symbol of unity and care, bridging generations of players, managers, and staff. Her presence at the Old Trafford directors’ entrance and Carrington’s reception area made her a figure of stability and warmth. For nearly 25 years, she greeted everyone with a smile, creating an environment that embodied the club’s motto of togetherness and excellence.
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Manchester United officially announced Phipps’ passing on Thursday, sparking an outpouring of tributes from players and fans alike. David Beckham, a legend of the club, described Kath as “the heart and soul of Manchester United,” while Wayne Rooney, another United icon, remembered her as a “true legend” who epitomized the club’s values.
Kath’s influence extended far beyond her roles at the club. Marcus Rashford expressed his grief, calling the news “awful” and praising Kath for being admired by everyone at United and beyond. Diogo Dalot echoed these sentiments, thanking her for her tireless dedication to the club and for showing daily what Manchester United truly stands for.
While Phipps’ physical presence will no longer grace Old Trafford or Carrington, her legacy will live on in the hearts of those who knew her. She symbolized more than her job title; she was a cornerstone of the club’s identity, shaping its culture with her grace and kindness.
Kath Phipps’ story is one of devotion, not just to her role but to the values and spirit that define Manchester United. Over 55 years of service, she witnessed the club’s highs and lows, becoming a constant in an ever-changing footballing world.
In a football landscape often dominated by headlines about star players and managers, Kath Phipps reminds us of the unsung heroes who make a club truly special. Her contributions may not appear in matchday programs or highlight reels, but her impact resonates in the memories of those who encountered her warmth and professionalism.
Manchester United, its players, and its fans will forever cherish Kath’s memory. Her life is a testament to the power of kindness, dedication, and a love for the game that transcends the pitch.
